These Terms and Conditions govern your use of our website and services.
Our platform provides software that helps businesses automate the process of requesting and managing customer reviews, including outreach to customers for feedback.
By accessing or using our services, you agree to be bound by these Terms.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.
3. Services Provided
We provide tools that allow businesses to:
Send automated review requests to their customers
Manage and monitor customer feedback
Improve online reputation
We do not guarantee any specific number of reviews or business results.
4. User Responsibilities
By using our services, you agree that:
You will use the platform in compliance with all applicable laws and regulations
You have the legal right to provide us with customer data
You will not use the service to send spam or unsolicited communications
You will not misuse or attempt to disrupt the platform
5. Data Protection and GDPR
You are responsible for ensuring that you have obtained all necessary consents from your customers before sharing their data with us.
We act as a data processor, and you act as the data controller in relation to your customers’ data.
6. Third-Party Platforms
Our services may integrate with third-party platforms such as Google.
We are not affiliated with or endorsed by these platforms, and we are not responsible for their policies or actions.
7. Payments and Subscriptions
Fees are billed on a subscription basis
Payments must be made on time
Failure to pay may result in suspension or termination of services
All fees are non-refundable unless otherwise stated.
8. Intellectual Property
All content, software, and materials provided through our platform are owned by us or licensed to us.
You may not copy, modify, distribute, or reverse engineer any part of the service.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Loss of profits or revenue
Loss of data
Indirect or consequential damages
Our total liability shall not exceed the amount paid by you for the service in the previous 12 months.
10. Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind.
We do not guarantee uninterrupted or error-free operation.
11. Termination
We reserve the right to suspend or terminate your access to the service at any time if you violate these Terms.
You may stop using the service at any time.
12. Changes to Terms
We may update these Terms from time to time. Continued use of the service constitutes acceptance of the updated Terms.
