Effective Date: 22/3/2026

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

Our business provides software solutions that help businesses automate the process of requesting and managing customer reviews, including reviews on platforms such as Google.

We are based in Cyprus and primarily operate within Cyprus, but our services may be used globally.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Data

Name

Email address

Phone number

Business details

Billing and payment information

2.2 Customer Data (Provided by Our Clients)

Our clients may provide us with limited customer data to enable review requests, such as:

Customer names

Contact details (email or phone number)

We process this data strictly on behalf of our clients.

2.3 Technical Data

IP address

Browser type

Device information

Usage data (pages visited, time spent)

3. How We Use Your Information

We use collected data to:

Provide and operate our services

Send automated review requests on behalf of our clients

Communicate with users and clients

Improve our website and software

Process payments and manage accounts

Ensure legal compliance

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

Consent

Contractual necessity

Legal obligation

Legitimate interests

5. Data Sharing and Disclosure

We do not sell personal data.

We may share data with:

Service providers (e.g., hosting, payment processors)

Communication platforms (for sending review requests)

Legal authorities when required by law

6. International Data Transfers

As we operate globally, your data may be transferred outside Cyprus and the EEA. In such cases, we ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Your Rights

Under GDPR, you have the right to:

Access your data

Correct inaccurate data

Request deletion

Restrict or object to processing

Data portability

Withdraw consent at any time

To exercise your rights, contact us at: [email protected]

10. Cookies

We may use cookies and similar technologies to enhance user experience and analyze website traffic.

You can control cookies through your browser settings.

11. Third-Party Services

Our service may interact with third-party platforms such as Google. We are not responsible for the privacy practices of these platforms.

12. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: [email protected]

15. Role as Data Processor

In many cases, we act as a data processor on behalf of our clients (businesses using our software). Our clients are responsible for ensuring they have the legal right to share customer data with us.

16. Compliance

We aim to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Cyprus data protection laws.